Free Webmasters Resources, Webmaster Tools, CGI Scripts, Web Tutorials, Web Articles  

Dating Services Software
Navigation
Home
Advertise
Webmaster Forums
Webmaster Resources
Webmaster Tools
Web Articles
Tutorials
Free Newsletter

Link To Us
Site Map
About Us
Search
Contact

Webmaster Resources
Resource Home
Submit Resource
Expanded Directory

Commerce
Free Services
Learning
Online Tools
Our Webmaster Tools
Promotion
Scripts
Software
Web Hosting
Website Design


Webmaster Tools
SEO Tools

- Meta Tag Generator
- Google Position Checker
- Keyword Density Analyzer
- Keyword Generator
- Link Popularity Checker
- Meta Tag Analyzer
- Search Index Report
- Search Engine Simulator
- Web Page Analyzer
- Yahoo Position Checker

HTML Tools

- Color Chart
- Color Converter
- Dreamweaver Code Cleaner
- Frontpage Code Cleaner
- HTML Entities List
- Web Page Size Checker

Domain Tools

- Domain Typo Generator
- Whois Lookup

Other Tools

- HTTP Headers Viewer
- IP Address


Free Newsletter
This is a private mailing list and will never be sold or given away for any reason. Newsletter sent out in HTML format.


First Name:


Email Address:




More Information
Archives


Poll
Where do you live?
Africa
North America
South America
Asia
Australia/Pacific
Europe
 

Results
Past Results


Site Search
Search this entire Website for articles, tutorials, reviews and other resources.


Adv. Search

Scripts & Programs
Submit Script

ASP Scripts
C and C++ Scripts
JavaScripts
Perl and CGI Scripts
PHP Scripts
Remotely Hosted


Web Articles
Submit Article

Coding
eZine Production
Marketing Tips
Online Business
Other Internet Articles
Search Engines
Web Design
Web Hosting


Tutorials
Submit Tutorial

ASP Tutorials
C and C++ Tutorials
ColdFusion Tutorials
DHTML Tutorials
Flash Tutorials
Graphic Tutorials
HTML Tutorials
JavaScript Tutorials
Perl Tutorials
PHP Tutorials
Web Design Tutorials
XML Tutorials


BREAKING THE VOICE MAIL BARRIER

Home Page :: Authors Login :: Author Signup :: Search :: More Articles

Home :: Offline Articles


About This Author :: Request Reprint :: Print Article :: Tell A Friend


BREAKING THE VOICE MAIL BARRIER
By C.J. Hayden
Contact C.J. Hayden
http://www.getclientsnow.com

Even if you never place a cold call, you still have to reach people by phone. That customer who was so interested last month never called you back, and now you must call her. You call once, twice, three times, but you can't get her in person. How can you manage to close a sale if all you ever get is voice mail?

Doing business in the age of voice mail can be extremely frustrating. While it is true that some people leave their voice mail on all the time, you can sometimes get through by calling off hours. Try calling before 8:30 or after 5:30. You may also find people at their desks during the lunch hour.

So should you keep calling or leave a message? Actually, you should do both. Assume that most people won't call you back, so just keep right on calling them.

Josiane Feigon, principal of the telesales training and coaching company, Telesmart Communications (www.tele-smart.com), suggests that you try pressing "0" or "0"# to transfer to the receptionist. That way you can verify that the person you are trying to reach is still in the same job position, and find out when they are expected to be in.

Whether you reach your prospects or not, never make them wrong for not returning your calls. Rather than saying, "I haven't heard from you," let them know you are eager to speak with them, and wanted to try again while you were in your office. Feigon recommends, "As a rule, try not to leave any more than three voice mail messages over a 10-day period of time and then lay off for a month."

Speaker and trainer Melinda Henning of Doing Business by Phone (www.melindahenning.com) says that the way to deal with voice mail is to use it as an advertising medium. In other words, leave a voice mail commercial. Especially if you are cold calling, Melinda suggests that you compose a series of different commercials, each one revealing some new and interesting fact about your business, and another reason for someone to speak with you.

Whenever you leave a message, include some incentive for the person you are calling to have a live conversation. "I would like to introduce myself" is not a reason for prospects to talk to you. Why should they care? Tell them what it is you think you can do for them in their own unique situation. And do it in 30 seconds -- no one likes long voice mails from strangers, and the delete key is at their fingertips.

Look for some connection between you and the person you are calling that you could put in your message. A mutual acquaintance, membership in the same association, or having attended the same event are all worth mentioning. If you have seen them speak, or read about them in the news, compliment them on it. Be warm, friendly and upbeat, so your message is a pleasure to listen to.

If you have called, left messages, and still can't get through to the person you want, send an e-mail. Many people will quickly respond to e-mail because it is easy. If you can interest them in what you have to offer (without revealing all the details), they may be willing to set up a phone appointment with you to find out more. When you don't have the person's e-mail address, try finding it on the company's web site or asking the receptionist.

Should you ever stop calling? That depends on the value of the potential sale. A $1000 sale might only be worth two or three calls to you, but a $10,000 sale would certainly pay for many more. Every salesperson has a story about a customer who finally said yes after the 17th phone call, so if it seems worth it, don't quit!

C.J. Hayden is the author of Get Clients NOW! Thousands of business owners and salespeople have used her simple sales and marketing system to double or triple their income. Get a free copy of "Five Secrets to Finding All the Clients You'll Ever Need" at http://www.getclientsnow.com

Discuss this in our Webmaster Forums

About The Author:
C.J. Hayden
http://www.getclientsnow.com
C.J. Hayden is the author of Get Clients NOW! Since 1992, C.J. has been teaching business owners and salespeople to make more money with less effort. She is a Master Certified Coach and leads workshops internationally. Read more of her articles at www.getclientsnow.com

Go To Top

This article has been read 339 times.


About This Author :: Request Reprint :: Print Article :: Tell A Friend



Advertising
Advertise your website here. View Advertising Information.

Google Ranking Tool
Search Engine OptimizationGet This Tool Free!

Home   Search   Contact   About Us  

Hot Resources
We have found some of the Hottest Resources around just for you! Check these out:
Search Engine Promotion
- Search engine specialist
- Over 200 clients worldwide
- SEO as low as $499
- Link Building for $150

More info...

Online Dating Script

aeDating 3.0 new version of famous dating software with free installation, lifetime upgrades and technical support. New templates, private photos, credits payment system, integrated with phpBB, banner system, new IM.

Visit resource

Web Hosting!
- Free web hosting
- Web site hosting
- Reseller hosting

Search Engine Placement
Since 1997 StepForth has been a result and client oriented search engine optimization and placement company. Our SEO services are guaranteed and proven. Questions? Contact us: 1-877-385-5526

More info...

Best Web Hosting!
- LunarPages ($7.95)
- iPowerWeb ($7.95)
- Globat ($7.50)
- PowWeb ($7.77)

WebHosting $7.50/mo
$7.50/mo - 1000 MB Space, 40 GB Transfer, 24/7 Support, 99.9% Uptime, FREE Domain and FREE Setup.

More info...


Sponsors
Web Hosting
Web Hosting India
StartLogic
Web Hosting
Cheap Web Hosting

Search Engines
Search Engine Optimization SEO
NetVisits Web Directory
Search Engine Optimization

Webmaster Tools
Webmaster Resources

Software
MAS 90

Domain Names
Resell Domain Names and More!

Link Popularity
Reciprocal Link Exchange Directory
Link Building Campaigns

Great Deals
Cheap Flights
Cheap Car Rental
Cheap Mobile Phones
Plasma Televisions



Partners
Cheap Web Hosting
Free Web Hosting
Free URL Redirection
Dreamweaver Web Templates
Domain Name Forums
Website Advertising
Php Scripts
Cheap Web Hosting
Cheap Web Host
Free Webmaster Resources
Need CGI
Desro Webmaster Resources
Web-Mastery Web-Resources
Top 10 Hosts - PHP MySQL

Books
Web Database Applications with PHP & MySQL

Web Database Applications with PHP & MySQL



Contact Information

Powered by Outasight Enterprises Pty Ltd
PO Box 1218 Mudgeeraba QLD 4213 AUS
All content � Webmaster Resources 101, 2002-2004 unless otherwise stated.
Design by OE Design Hosted by Surf Speedy View our Privacy Policy
Page loaded in 2.717 secs.
3 users online.

The Hottest Reseller Program Going!