Author Profile
Kelley Robertson
Contact Kelley Robertson
http://www.kelleyrobertson.com
Kelley Robertson, President of the Robertson Training Group, works with businesses to help them increase their sales and motivate their employees. Receive a FREE copy of “100 Ways to Increase Your Sales” by subscribing to his 59-Second Tip, a free weekly e-zine.For information on his programs, visit his website at www.RobertsonTrainingGroup.com or contact him at 905-633-7750. Kelley is also the author of “Stop, Ask & Listen – How to welcome your customers and increase your sales.”
Articles By This Author:
Balancing the Scales
If you’re like most people you are probably working harder and longer than you used to. As a result, finding balance in today’s fast-paced world is more difficult than ever before.
The Myth About Price
In today’s competitive business environment, it often seems that the most important aspect of someone’s buying decision is price.
The Power of a Name
Remembering a customer’s name can improve your sales.
The Tidal Wave Sale
A tidal wave sale happens when you overwhelm your customer during the sales process.
The Impact of Follow Up
It never ceases to amaze me how few sales people make the time to follow-up after they have made initial contact with a prospect or customer.
Characteristics of Successful Salespeople
What separates successful sales people from everyone else?
Don't Waste My Time!
Time wasters come in every shape and form but they usually possess a few consistent characteristics – they ask a continuing stream of questions, take up loads of our time, and seldom end up buying anything.
The Power of Confidence
My experience has taught me that people want to buy from sales people who are confident in their abilities.
Bite Your Tongue
Most people don't realize how powerful a negotiating tool silence is.
Standing Above The Crowd
In today’s highly competitive business environment it is critical to find ways to separate yourself from the other companies who sell the same – or similar – product and/or service. Here are several strategies that can help you accomplish this:
The Power of Partnering
Increase your sales by partnering with your customers to help them acheive their goals.
Voice Mail That Sells
Avoid these common voice mail mistakes and increase your sales.
Assumptions – The Hidden Sales Killer
Avoid these mistakes and increase your sales.
The Top 7 Sales Blunders
Avoid these mistakes and increase your sales.
Achieve More in 2004
Learn how to increase your sales and improve your results in 2004.
Price Isn't Everything
Learn how to increase the value of your product or service.
